Outreach Support

We Go Where Most Would Not. Because That Is Exactly Where We Are Needed.

There is something profoundly biblical about a well. It is the place people come to when their reserves are low, not to be lectured, not to perform, but simply to receive. Jacob’s Well is Women of Excellence’s answer to that ancient human need. It is a space of practical, dignified care for women and families who are navigating hardship, uncertainty, or crisis, and who deserve to be met with warmth, not process.

Partner With Us

This is not crisis tourism. It is not ministry as performance. It is the slow, consistent, faithful work of showing up, week after week, person after person — with nothing more and nothing less than genuine presence and a willingness to stay. In our experience, that is often what changes everything.

WHO IT IS FOR

Outreach Support serves women in constrained or vulnerable circumstances, including women in prison or on probation, women in addiction recovery, survivors of abuse or trafficking, and women in communities where access to pastoral care, counselling, or spiritual support is limited or entirely absent. It is also for the volunteers and pastoral workers within our movement who feel called to this specific kind of service and need equipping, community, and accountability to do it well.

Serve & Volunteer

CORE EXPRESSION

  • Consistent prison visitation. Our teams visit correctional facilities on a regular, reliable schedule, building trust and relationship over time. Women inside receive not just a visit, but the experience of being remembered, known, and considered worthy of someone’s time.
  • Pastoral care and spiritual accompaniment. Beyond formal visits, we provide ongoing spiritual direction, prayer support, and faith formation for women in restricted environments, helping them maintain and deepen their interior lives regardless of their external circumstances.
  • One-to-one counselling and listening support. Trained volunteers and pastoral workers offer confidential, compassionate listening to women navigating trauma, grief, shame, and uncertainty. The goal is not to resolve but to accompany, and to help women feel less alone in what they carry.
  • Reintegration support at critical transitions. When a woman is released from prison, exits a rehabilitation programme, or leaves a refuge, the weeks that follow are among the most vulnerable of her life. We provide intentional bridging support, practical, relational, and spiritual — to help her transition without falling through the gaps.
  • Community outreach in underserved areas. We bring Women of Excellence’s presence into neighbourhoods and communities where formal support structures are thin. This includes home visits, community conversations, and local partnership with trusted organisations already working on the ground.
  • Equipped and supported volunteers. The weight of this work requires more than good intentions. Every outreach volunteer receives training, pastoral oversight, and a team around them. We do not send people in alone, and we do not leave them unattended to what they carry home.
  • Collaboration with statutory and voluntary partners. We work alongside chaplains, social workers, probation officers, and community organisations, ensuring our contribution is coordinated, appropriate, and genuinely useful within the wider ecosystem of care.
HOW TO ENGAGE

Serve. Support. Partner.

The Outreach Support ministry is sustained by women and men who understand that this is not glamorous work — and who do it anyway, because they believe every person deserves to be seen. Here is how to get involved:

Join an outreach team

Training and induction are provided for all new volunteers.

Offer your professional skills

Counsellors, social workers, legal advisors, and healthcare practitioners are welcome.

Pray and intercede

Our intercessory community holds this work in prayer. Ask to be added to our outreach prayer network.

Fund the work

Outreach requires resources. Your financial support enables us to go further, more consistently.